ITIC Systems has professional trainers located in Sydney, Melbourne and Brisbane to support customer requirements for all aspects of post migration training, with a local presence and willingness to travel as required to provide coverage throughout Australia.

Our technically diverse and highly experienced team has the ability to cover everything from end user telephony handsets, through to systems administration.

Cisco Telephony/ Collaboration

• 7945/7965, 7975, 7841, 7861

• 8841, 8861, 8811, 8831, 8941, 8945

• 9951 ,9971

• DX, MX, SX

• Jabber Desktop and Mobile

• WebEx 

Cisco Contact Centre

• Cisco Agent Desktop, Cisco Supervisor Desktop

• Finesse Agent, Finesse Supervisor

• CUIC Reporting

Administration

• User Self Care

• Customer Administration

• CUCM, UCXN, UCCX, CUCDM, VOSS-4-UC

Broadsoft (TIPT)

• IP 330 / 331, IP 450, IP 550, IP 650, IP 670

• IP 5000, SoundStation IP 6000/ 7000

• VVX 101, VVX 201 VVX 300, VVX 410, VVX 500, VVX 600

• VVX 1500, UC-One