SPOKE PHONE + ITIC SYSTEMS

A flexible mobile communications platform for today and for tomorrow

Spoke Phone upgrades existing telephony with back-office information, process, and automation, that empowers mobility and innovation. ITIC SYSTEMS is proud to partner with Spoke Phone and help modernize your existing technology investment and adapt for the future.

Assist and guide conversations

Inject live information to inform users and improve outcomes

Capture custom data

Define forms to collect information before, during, and after calls

React to live events

React in real-time to spoken audio or content - send txt, email, alert teams

Update systems, automate process

Define post-call process, update CRMs, document follow up, and automate tasks

Work anywhere mobility

Drop live calls from VoIP to carrier signal if data connectivity degrades

Unified experience

Works across legacy phone systems, contact centers, and native mobile calls

ITIC SYSTEMS - A SPOKE PHONE PLATINUM INTEGRATION PARTNER

As the only Spoke Phone Platinum Integration Partner, ITIC SYSTEMS brings significant experience and expertise in Digital Transformation innovation and integration of Cisco and Microsoft Teams collaboration technologies. We can help you design, implement and customise a mobile communication solution that suits you needs.

Contact one of our friendly team members to find out how we can help to drive your business forward.

Pre-built Solutions

Unified Calls and Recording (UCAR)​

Unify calls and call recording across legacy PBX, Microsoft Teams, contact centers, and mobile phones on any carrier/network.

PBX Business Continuity Plan

BCP for your legacy PBX that moves calls to mobile-phones in times of crisis while retaining visibility and control of calls, data, and compliance.